We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Delivery to Moscow 35 days from payment of the order. Shipped by transport company PEC about 1,5 weeks after placing the order, the parcel was tracked. I use the chair week, the experience is positive, sit comfortable (my weight ~ 100 kg keeps without problems), looks like in the description. The only problem is that this is not the problem of the problem of the problem of this problem, this is not the problem of the problem of the problem of this problem, and the problem of this problem, i have to know how to solve this problem and how to solve this problem, and how to solve this problem, and how to solve this problem, and how to solve this problem, and how to solve this problem, and how to solve this problem. Otherwise, the order is satisfied, the chair seems reliable, I hope it will last for a long time.
The chair is super store socially collected in 5 minutes all well without izyanov delivery the truth with the coronovirus DPA company wisrila for a long time but it is not the seller's fault .. I suggest you. Shop took with coupons Ali and the producer for 4800 chair pleased!!!
The chair came in quarantine for a month. The store contacted me himself and said that such a color to wait a long time... Offered to choose a color that can send at once, all communication was through watsup. Sent it quickly, immediately skipped the order with a photo. Today 25.05.20 took. The chair is still happy.
Ordered 7.05.20G. Took the parcel 9 06.20g box broke, but the chair in excellent condition, went through TC energy, sent with a long time, and the week came for 2, I advise, the product was always in touch, answered all my sms, all questions
In general, the chair came, everything with it is good-but there are several huge but! 1 Long collected order ostensibly it on border, in general, the delivery from the month of allegedly Russia to Russia by the PEC 2 service was issued to the PEC warehouse, it is clear because it is cheap, but she is outside the city and in general delivery to the house + 450 rubles. From myself. I tried to make delivery from the store-the service did not accept, as it was plucked to the warehouse, on its own. In general, I warn you-ready to wait, and it is possible to pay for extra. Delivery if you have a PEC in ebuni-to you here. I did not play that difference, but it's not pleasant.
The chair for its money is excellent. I use the month, everything is good.
Seat has some defects. But it's very nice and useful. Highly recommend for this price.
The chair came on time. The quality of the finish leaves much to be desired. Strong smell of plastic. Curves seams on the armrests. There are damage to the finish on the seat in the seat area of the handles
Seller long sent order. He said that the ordered chair is out of stock and offered other colors. As a result, I agreed that I would wait for the right color. A month and a half the parcel went to St. Petersburg. The chair is great. I took my son, he is happy as an elephant. Yes, parcel weight 18.5 kg.
Chic chair! Convenient and comfortable, came on time to the Baek warehouse in the box. Easy to Assemble and available in use. The seat is fixed to the necessary height, as well as the back, pressing the lever)). Fit a wet ass, do not worry. There is a comfortable roller under the waist, which does not get tired of the back. Upholstery quality, no smell. In our case, the chair is bought for the girl disabled, she is very pleased. A good store, a competent approach to the buyer, a contact store. Thank you❤& Bull;! ⭐⭐⭐⭐⭐